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FAQs

Below you will find some of our Frequently Asked Questions. If you can't find your answer here, please contact us.

Can I choose to ship to an address outside of the US? 

We do not currently offer shipping outside of the US. However, we are opening a UK and an EU warehouse in the summer of 2021. Make sure to join our newsletter to be notified when these options are available!

When I order a pre-order item, when will I be charged? 

You will be charged when you place your order. When you order is ready to ship, it will be sent to you as soon as possible.

If I order a pre-order item and an in-stock item at the same time, when will each item ship? 

In-stock items will be shipped as soon as your order is placed. Pre-order items will be shipped when they arrive. You may receive multiple tracking numbers for the same order.